From any point of view, product packaging seems to be the last thing that companies should think about, but in reality this can be a “tool” that is more capable of providing your company with new opportunities to highlight your eCommerce brand than you think.
The reason? Product packaging is an infallible medium where you can simultaneously convey specific information about your company, and give your clients an unforgettable experience to keep them coming back. Although eCommerce packaging was born out of the need to protect products and ensure that they were delivered safely to the hands of consumers, nowadays, packaging is used as a means to improve brand recognition and create a positive impact.
How many times have you received a poorly packaged item in the mail? Believe it or not, the way your product is packaged says a lot about your company and brand. Every single component of the package that adds to the presentation of the item is a key factor that requires prior planning and testing. Creating a pleasant unboxing experience for your customers makes them feel appreciated from the moment they receive it, so make it memorable.
Remember that the eCommerce market has limited opportunities to impress customers, compared to physical stores where they can choose products more easily, so it’s important take advantage of every resource to give consumers an excellent image of your company and the way it operates.
For example, instead of using a standard box sealed with transparent packaging tape, you can choose to integrate the design that distinguishes your brand and add elements that serve to familiarize users with it. In this way, your customers will relate the quality of the service you offer to the package design and, in the coming years, will feel more motivated to buy.
The effort that users perceive when receiving a product packed in a custom design make them want to repeat the experience, which translates into a profit for your company. Many eCommerce businesses limit themselves only to making a sale rather than focusing on the packaging, when in reality the latter can provide incredible growth opportunities.
It’s very simple! Customers are more likely to repeat purchases if companies make this process an unforgettable experience. It’s not only about offering different payment methods, promotions or a wide variety of product options, but also about carefully planning how your products will reach them. The idea of receiving purchases in a single or reusable package can make the difference between the number of clients you expect to retain.
Similarly, your product packaging will give your customers something to talk about. It will encourage users to recommend your company and, in turn, increase your brand’s popularity. Also, make sure you tune into social media! Customers (or even influencers) tend to promote your brand through their social media accounts. Whether it’s an unboxing video, or simply a photo of your product (including your awesome packaging), their followers are watching and this can potentially lead to new customers.
It’s important to think about the design, structure and all the components that will make the package itself interesting and memorable. To do this, consider the following materials:
Implementing different methods to make users fall in love with your brand (and its packaging) will achieve a greater level of success and recognition. Remember that more than attracting customers, it is about making them want to repeat the experience of buying your products with a long-lasting impression.
Cultura Interactive agency is an award winning Fort Lauderdale web design studio that strives to create unique and attractive websites, and develop strategic digital marketing campaigns for our clients.
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